PROFILE
Company name: ΚΟΠΑΝΟΣ Γ. & ΣΙΑ Ε.Ε.
Distinctive title:  Kopanos-store 
Company’s core business:  Wholesale animal feeds
VAT: 800455868
Tax Authority: Kalamaria
Headquarters: 1ο klm Epanomi - Thessaloniki
 
Opening hours 
Physical store hours
Monday,Tuesday, Thursday, Friday:  8:30 - 14:00 & 17:00 - 21:00
Wednesday & Saturday: 8:30 - 15:00
Sunday: Closed
 
Online store hours
Δευτέρα έως Παρασκευή 9:00 - 17:00
Sunday: Closed
 
Contact details
Headquarters:   1ο klm Epanomi - Thessaloniki   Zip Code:  57500
Phone number: 23920 - 41498
e-mail :       [email protected]
sales e-mail : [email protected]
 
INTRODUCTION
The website www.kopanos-store.com is an e-commerce store trading products and services via the Internet (hereinafter referred to as "online store" or "website" or "site") created and operated by the Greek Company KOPANOS G. & SIA LP, seated in Epanomi, Thessaloniki / Greece, and is legally represented, with VAT n. 800455868 and Tax Office of Kalamaria, e-mail address [email protected], telephone number for e-shop customer service: 2392041498. 
The following terms and conditions will apply to the use of the eshop under the trademark "KOPANOS G. & SIA LP,", which is located at kopanos-store.gr.
Any user who visits and trades or makes use of the services of the online store (hereinafter referred to as "visitor" or "user" or "customer"  or ''buyer'' depending on whether it is limited to a visit only to the store or also orders and purchases products and services) it is hereby deemed to consent and accepts unconditionally the following terms herewith without exception.
If a user does not agree with these terms, he/she at his own responsibility should refrain from the visit, use of the site as well as any transaction or use of the e-shop services. However, any action by the user in the online store, including, but not limited to, browsing, subscribing to the newsletter of the Company, or buying products is considered as an unconditional acceptance of these Terms of Use.
 
SALES SYSTEM
Commercial transactions are carried out either live (i.e. with a physical presence in our store) or online via the official company website (e-shop). Transactions are also possible via telephone, after consultation with the management, under the terms and conditions set by the current legislation.
 
WEBSITE CONTENT
KOPANOS G. & SIA EE company under the distinctive title kopanos-store (hereinafter referred to as the “Company“) reserves the inalienable right to modify the content of the website www.kopanos-store.gr at any time and without prior notice. The customer who uses the website has the sole responsibility for checking the technical information provided of the products ordered.
 
AMENDMENTS OF TERMS AND CONDITIONS
To ensure that the general terms of use are up-to-date and in line with the current legislation, the Company reserves the right to modify their content. For this reason, the user is advised to check our General Terms and Policies at regular intervals of time. The kopanos-store reserves the right to unilaterally change the terms and conditions of this form.
 
USER RESPONSIBILITIES
Customer declares that the information provided by him is true and correct. The use of the website is the sole responsibility of the visitor-customer. Kopanos-store is not responsible in any case for any malicious intervention of third parties. The Customer is responsible for any damage to the Company or its subsidiaries or partner companies from the malicious or illegal use of this website and the Customer's account by him or by persons not authorized by him.
 
LIMITATION OF LIABILITY
The Company is not responsible for any positive or negative damage that may arise from the use of the website or illegal or malicious use of it or any errors, interruptions, defects, or delays in its operation or the transmission of information through the internet. It is also not liable for any damage due to delay in execution or non-execution of orders for any reason. The Company is also not responsible in case of non-availability of products or for any computer-based, technical, typographical, or spelling errors in the prices or characteristics of the products.
 
COMPLAINTS
The Company aims to provide high-quality services and customer satisfaction and therefore focuses on the continuous improvement of its operation and services. Customer complaints and feedback are the basis for resolving potential process problems. In case you wish to make a complaint or submit an improvement proposal for our online store you can contact the Complaints & Improvement Management Service at [email protected] .
 
PROVIDING INFORMATION ABOUT OUR PRODUCTS AND SERVICES, SPECIAL OFFERS, AND INFORMATION MESSAGES
We use your data to send information, upon your request, about our products, services, and other special offers to the e-mail address you indicate to us with your prior explicit consent. See more in the Privacy Policy.
 
COMPANY LIABILITY ABOUT EVALUATIONS OF THIRD PARTIES
The Company is also not liable for claims for compensation or pecuniary compensation, which relate to material damage and/or damage caused by the use or non-use of the reported information and data and/or due to the use of inaccurate and incomplete information and data. The Company is also not liable for claims for damages or pecuniary satisfaction, which relate to material damage and/or damage caused by the use or non-use of the reported information and data and/or due to the use of inaccurate and incomplete information and data. The Company expressly reserves the right to modify, supplement or delete parts of the individual pages or in whole, or the temporary or permanent suspension without notice. 
 
CURRENT LEGISLATIVE FRAMEWORK
E-commerce transactions via the online store of the Company (www.kopanos-store.gr) are governed and construed in accordance with the Greek law, and the competent courts of Thessaloniki.

TERMS AND CONDITIONS OF SALE AND DELIVERY 
The delivery time of the sold products and services is determined depending on the availability of the products. The delivery time can not exceed thirty (30) days from the time of preparation of the sale unless there is a special agreement of the parties confirmed in a document or by an e-mail. The Company reserves the right to postpone the delivery of all or part of the sold products and services only once, by a written statement (e-mail message) to the customer (there will be a telephone update at the same time) for an additional period of thirty (30) days.